If you need assistance with your library account or have any questions, please email our Customer Care team at customercare@mdpls.org or complete the form below.
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We encourage patrons to use the Ask‑a‑Librarian service when sending reference questions.
To find information for a specific branch, please refer to the Library Locator.
Can't find a title in the catalog? Request an item by submitting a Suggestion for Purchase.
| Library Operations & Services | ||
|---|---|---|
| Name and Title | Email Contact | Phone Number | 
| Rafael Costa Assistant Director | 305‑375‑5183 | |
| Wil Fowler Operations Manager | 305-375-3873 | |
| Julio Rodriguez Operations Manager | 305‑375‑5271 | |
| Michele Stiles Operations Manager | 305‑375‑5008 | |
| Jennifer Shipley Operations Manager | 305-751-8687 | |
| Laura Millay Operations Manager, Collection Development & Technical Services | 305-375-5179 | |
| Athanasia Fitos Operations Manager, Community Engagement | 305-375-4540 | |
| Capital Construction & Facility Management | ||
|---|---|---|
| Name and Title | Email Contact | Phone Number | 
| Lisa D’Andrea-Thompson Library Capital Programs Director | 305-375-5106 | |
| Human Resources | ||
|---|---|---|
| Name and Title | Email Contact | Phone Number | 
| Kelly Lau Chief, Human Resources | 305‑375‑5010 | |
| Main Library | ||
|---|---|---|
| Service or Department | Phone Number | Additional Info | 
| General Information | 305‑375‑2665 | |
| Children's Room | 305‑375‑5021 | |
| Circulation | 305-375-2665 | |
| Florida Room / Genealogy | 305-375-5572 | |
| General Reference 1st Floor | 305‑375‑5231 | |
| General Reference 2nd Floor | 305‑375‑5575 | |
| Social Services | 786-988-6816 | |
| TDD | 305‑679‑7977 | |